Christmas & holiday season customer service and shipping dates

We thank you so much for your incredible support through such a turbulent year; like you, we're looking forward to a well earned break. 

Below, please find info regarding our closure dates. 

Customer support dates

Because we want our global customer service team to have a much deserved holiday with their loved ones, our holiday office hours are:

CLOSED 25th December 2019 - OPEN 4th January 2020

During this time, we will be running with a much reduced team so do expect some delays in getting back to you - we apologise in advance if we are slower than normal in responding

It is best to contact us via our contact us our contact page

Our full team will be back in action from the 18th January, 2021.

Warehouses / shipping dates

Our warehouses will begin to dispatch again when they individually start opening back up. Warehouse* hours are as follows:

CLOSED 25th/31st Dec & 1st Jan

* Please note that the hours of the warehouse differ from our offices.


Stay safe, stay strong, and see you in the new year!

phil&teds® x